Legal & Privacy

General and information about our Company

We respect your privacy is important and therefore set out how we care about how your personal data is used.

The methods used to collect or that you provide to us and use of personal data are set out in this Policy and under directions of the General Data Protections Regulations (known as GDPR).

If you are not happy or disagree with this Policy, you must stop using our site with immediate effect.

When visiting this website the above will apply.

About Office Concepts

This site is owned and managed by OC Projects Ltd. The company is registered in England, Companies House: 9902572. Office Concepts, Office Concepts UK and the domain name are all the properties and trading names of OC Projects Ltd.

For the purpose of the General Data Protection Regulation (GDPR), EU Regulation 2016/679, the data controller is OC Projects Ltd, Concept House, Broom Road, Poole, Dorset, BH12 4NL, The Data Officer and can be contacted by email: , by post or telephone: 01202 710800.

We may collect and process the following personal data about you:

  • Personal data is all data that relates to a person who can be identified from that data. This means personal data you may provide to us via electronic or verbal means. Definitions of these are contained in the EU Regulations 2016/679 under the GDPR.
  • Questions, queries or feedback you leave including your email address, name, business/company name, job title, profession, telephone numbers
  • Your IP address and details of which version of web browser and version, operating system
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • Details to allow you to access government services and transactions, e.g. an email address (you’ll always be told when this information is being collected, and  it will only be used for the purpose you provide it for)

This helps us to:

  • Improve the site by monitoring how you use it
  • Respond to any feedback you send us, if you’ve asked us to
  • Provide you with information about local services if you want it

Using Your Data –  customers/suppliers/marketing

The lawful use of your personal data will be with your consent, or because it is in our legitimate interest. We may use your data to offer or supply our legitimate services to you or supply you with information via emails you have opted into. You reserve the right to unsubscribe or opt-out at any time by clicking unsubscribe or contacting by email:

Where your data is stored

We store your data on our secure servers in the UK and store for no longer than necessary. We will comply with our obligations and safeguard your rights at all times, under GDPR. It may also be stored outside of Europe, where our staff could view it. By submitting your personal data, you agree to this. Your personal data is only stored for as long as the reason we first collected and no longer than necessary.

Keeping your data secure:

To maintain your security, this is important to us, we will take suitable measures to safeguard and secure your personal data collected. Transmitting information over the internet is not completely secure and we can’t guarantee the security of your data.

Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it. We won’t share your information with any other organisations for market research or commercial purposes, and we don’t pass on your details to other websites.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons i.e. where we are involved in legal proceedings.

Your rights:

As a data subject, you have the following rights under the GDPR. This policy is geared for our use of your personal data. The right to know about our collection and use of personal data. Access rights to the personal data we hold about you. The right to rectify if any personal data we hold about you is incorrect or not accurate or the right to be forgotten, i.e. you can ask us to delete any personal data we hold about you. (We only hold your personal data for a limited time, as explained in this policy. If you would like us to delete it sooner, please contact via The right to restrict processing of your personal data. The right to data portability (for example, copying your personal data to re-use with another organisation). The right to object to us using your personal data. If you have a concern about us using your personal data, further advice can be sought from the Information Commissioner’s Office o r your local CAB (Citizens Advice Bureau).

We may also use your data for marketing purposes via telephone or email or post. This could contain news and updates as to our services. This will not however included unsolicited marketing or spam information.

We will take all steps as necessary to protect your personal data and rights, in order to comply with the GDPR regarding privacy and electronic communications under the EC Directions Regulations 2003.

You will always retain the right to withdraw your consent to us using your personal data, request deleting personal data at any time.

Controlling Your Data

You retain the rights under GDPR when submitting your personal data to us electronically or verbally.

Your rights include, unsubscribing / opt-out of receiving emails.

Other methods include:

  • TPS, register your number with the Telephone Preference Service
  • CTPS, register your number with the Corporate Telephone Preference Service
  • MPS, register your number with the Mail Preference Service

We cannot guarantee this will always prevent you receiving communication via the above methods

Links to other websites contains links to and from other websites. This privacy policy only applies to this website and doesn’t cover other websites, services, companies and any other media that we link to hosted on a domain that does not contain “”.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Withholding information

You retain the right to withhold personal data if you wish to do so. Consent will always be offered at initial contact in order to collect, retain or used your personal data.

Accessing your personal data

As a person, you always retain the right to ask or request a copy of the personal data we hold (if data is held). To comply with GDPR, no fee is charged. For further details please contact by or by telephone: 01202 710800.

Following a link to from another website

If you come to from another website, we may receive personal information about you form the other website. You should read the privacy policy of the website you came from to find out more about this. puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs
  • Remember the notifications you’ve seen so that we don’ t show them to you again cookies aren’t used to identify you personally.  Cookie law is the elements of privacy and electronic communication as set out in the EU Regulations 2003. You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about cookies and how to manage them

How cookies are used on

Measuring website Usage (Google analytics)

We use Google Analytics software to collect information about how you use We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • The pages you visit on, how long you spend on each page
  • How you got to the site
  • What you click on while you’re visiting the site
  • Information about your interests from you generally browsing behaviour

We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.

Google Analytics sets the following cookies:

Name Purpose Expires
_utma Determines the number of unique visitors to the site 2 years
_utmz This provides information about how you reached the site (eg from another website or a search engine) 6 months
_ga This provides information about how you use the site 2 years
id These advertising cookies may be set to collect anonymous data about your interests to improve the relevance of our website 2 years
_drt_ These advertising cookies may be set to collect anonymous data about your interests to improve the relevance of our website 24 hours

You can opt out of Google Analytics cookies.


Should you have any questions about this website or our Privacy Policy, contact by email: or by telephone: 01202 710800.


From time to time, we may change this Policy (i.e. to comply with law). This policy will be changed immediately on our site. We suggest and recommend you view this page on a regular basis.

Last updated May 2018